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Cultural Differences In Communication Style – Why Arabs Are Not Effective Communicators In Estonia

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We all know that our success in life depends in a great deal how good communicators we are. New immigrants often believe that just learning vocabulary and grammar makes them effective communicators in Estonia and solves all the problems. However, in the long run they notice that they have misunderstandings and conflicts everywhere. By observing cultural differences in communication styles and practices of new immigrants in Estonia and other European countries, I have recorded several cultural differences that lead to conflicts and misunderstandings instead of success.

Recently we saw a case in media where a group of Arabs tried to change their drivers licenses in Estonia, however, caused a media event by threatening officials instead. The main reason for the conflict was that although Arabs spoke Estonian, they used totally different communication style than Estonians do. It was really interesting to see how the officials tried to explain the regulations according to their own direct communication style, however, as Arabs and Estonians have very different listening and speaking habits, Arabs did not get the message but perceived it as an unfriendly behavior and responded with threats. For Estonians, on the other hand, it is difficult to grasp that speaking volubly and with a rising tone might show sincerity in other cultures and thus they usually perceive it as an aggressive behavior.

There are enormous cultural differences in low and high context communication, in how to approach other people, how to say what is relevant, in body language, in direct and indirect communication styles as well as in values and norms. Officials who analysed the situation claimed that Arabs didn’t listen to them, that they spoke about irrelevant things, didn’t obey rules and threatened officials. Customer servants usually claim that Arabs don’t understand the meaning of the word “no”, they don’t get that it really means that “something is not possible”. They seem to think that they just have to explain longer and come back on the next day with bigger group and speak louder. According to my experience Arabs tend to use the same communication behavior over and over again in different situations in Estonia although they never reach their goals.

Arabic and Estonian cultures may be distinguished in terms of direct versus indirect communication styles. Estonian cultural preference is for clear and direct communication as evidenced by common expressions such as “Ära keeruta!” (Don’t beat around the bush), “Räägi asjast! (Get to the point). As we see from these two examples Estonians use even less words to express these phrases than English speakers which means that they really prefer to get to the point as quickly as possible without wasting time as that is how they feel when someone talks too much about “irrelevant” things. In high-context communication, (such as Arabic) much of the “burden of meaning” appears to fall on the listener. In low context cultures (such as Estonian), the burden to accurately and thoroughly convey the meaning in one’s spoken or written message appears to fall on the speaker (Hall, 1976). Estonians are not good in comprehending or following the real purpose of the indirect message and they perceive it as a waste of time. I have witnessed many conflicts that have aroused only because a person from another culture just talks to much and too long.

The direct style strives to represent facts accurately and avoids emotional overtones and suggestive allusions. Indirect communication style, which is more common among Arabs, is to the contrary, ambiguous and emotionally rich. The desire for precision is not as important as creating emotional resonance. For Estonians, it is difficult to grasp that speaking loudly and with a rising tone might show sincerity in other cultures and thus, they usually perceive it as aggressive and hostile behavior.

Although Arabs are considered as representatives of indirect communication style,the Arabic language seems to be in many ways much more direct than English or Estonian. For example, in Estonian you cannot say to someone “I want this!” or “You must do this!”. Instead, one often paraphrase it as a question or use conditional mood “Ma sooviksin… ” (I would like to have…), “Kas oleks võimalik/kas ma saaksin…? ” (Would it be possible/could I…?). In those cases Arabs tend to use according to the Arabic language structure quite direct approach which may shock officials, customer servants as well as all other people in Estonia because it sounds aggressive. In addition, like in the German language there are familiar and polite forms for saying “you” (Sina – Du, Teie – Sie) and in official communication context between strangers only the polite form is always used as it enables to keep distance and shows respect. This is definitely another reason why Estonians regard Arabs’ communication style as aggressive.

So far we have been training only officials and customer servants on these issues to reduce cross-cultural conflicts in Estonia, however, it doesn’t make new immigrants more successful communicators. In ordinary language courses language teachers are not aware of cultural differences in communication styles and are not able to teach those skills. The Estonian language course books are not designed to teach cross-cultural communication nor how to become successful in business and life. This is why it is relevant offer seminars and training materials for new immigrants to raise their cultural awareness and teach how to achieve their communication goals in Estonia.



Source by Ulle Rannut

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American Actor: Jason Ritter

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Birth Name: Jason Morgan Ritter
Nickname: ‘Jace the Ace from Outer Space’
Height: 5′ 9″ (1.75 m)
Born: 17th February, 1980
Age: 30
Place: Los Angeles, California, U.S.

Jason Morgan is a movie and TV series actor, who was born on 17th February, 1980 in Los Angeles, California, United States. His parents are Nancy Morgan and John Ritter, who were both actors. He is the grandson of the actor/ musician Dorothy Fay and Tex Ritter. His siblings are Stella Ritter, Tyler and Carly Ritter. Jason stepmother is Amy Yasbeck. Jason Ritter is perhaps popular for his role in the ‘Joan of Arcadia’ TV series as Kevin Girardi and in the NBC television series The Event as Sean Walker. Jason Ritter spent a lot of summers in Estes Park, Colorado at the Cheley Colorado Camps.

He was graduated from the “Tisch School of the Arts” of the New York University where he attended at the “Atlantic Theatre Company”. Jason also attended at the Royal Academy of Dramatic Art in London. He also starred in the “The Dreamer of Oz: The L. Frank Baum Story.” Then he appeared in the 2002, movie PG and a year after he starred in the Swimfan. In the year, 2003, he had a main role in the horror movie Freddy vs. Jason in which he appeared as Rollins. He starred in Happy Endings and Raise Your Voice. He appeared in the Oliver Stone film “W” as Jeb Bush. In the year 2007, Ritter voiced substitute teacher in the ‘All Grown Up’ for animated character Mr. Fisk and then in the ‘The Rugrats’. Ritter newly released a movie ‘Good Dick’, in which he appeared along with girlfriend, Marianna Palka.

He also received several awards such as Clarence Derwent Award, Martin E. Segal Award and many more. He stars in “The Event”, a NBC drama series that premiered on 20th September, 2010.



Source by Kathy Mercado

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23-Year-Old Ashley Espinoza-Sanchez, Who Went Missing During Rolling Loud Festival in Miami, Has Been Found; Ended Up Hospitalized in Naples, FL, as a Man Reportedly Was Able To Help Her Get Medical Attention

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Last weekend, the first major hip-hop festival to return with fans in attendance was Rolling Loud, in Miami. The three-day festival featured performances from superstar such as A$AP Rocky, Travis Scott, Post Malone, 21 Savage, Lil Baby, DaBaby, Megan Thee Stallion, and more. This all went down at Hard Rock Stadium, home of the NFL’s Miami Dolphins.

A woman also went missing during that weekend, who ended up being identified as 23-year-old Ashley Espinoza-Sanchez, according to HotNewHipHop.com. A few days ago, Espinoza-Sanchez was reportedly found, as said by her cousin Demetria Madrigal.

It turns out that Espinoza-Sanchez was last seen with a man, who was IDed as “an unknown black male, 5′10″ – 6′0″, thin build.” He was actually who helped Espinoza-Sanchez, who may have been drugged by someone else. She was hospitalized in Naples, FL as well.

“She actually spent the night with this gentleman, which I need to reach out and thank him very much because she didn’t have any money, she didn’t have her phone, she didn’t have anything,” said Madrigal. “If he didn’t give her a place to sleep or give her shoes and socks she would have been wandering without anything.”

Madrigal hasn’t seen Espinoza-Sanchez since RL, but is definitely glad to have found out where she was. RL’s next festival will be held at Citi Field, in Queens, NY, from October 28-30.



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Megan Thee Stallion Reportedly Has Had The Biggest Crowd During a Lollapalooza Set So Far, This Weekend, With Over 180,000 Fans [VIDEO]

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Today is day four of Lollapalooza at Chicago’s Grant Park, as over 120,000 fans have been in attendance to see some of the biggest stars in the industry, such as Miley Cyrus, Roddy Ricch, Playboi Carti, Polo G, and more

Megan Thee Stallion also hit the stage last night, and needless to say, it was definitely lit. The H-Town Hottie performed some of her hottest hit records to date, and drew a massive crowd for her set.

Megan reportedly had 180,000 fans there, when she performed, which is reportedly the biggest crowd for an artist so far this weekend. Tonight’s headliners include the Foo Fighters, Young Thug, and more. DaBaby was scheduled to appear at Lollapalooza tonight, but was scrapped, after his homophobic and comments against people with HIV/AIDS, at Rolling Loud, last weekend.

Check out Megan Thee Stallion’s Saturday performance at Lollapalooza below.





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